It’s a question that every marketer out
there is asking, is online marketing a better option than conventional offline
marketing? I mean, the prospects reached, the focussed nature of promotion, the
immediate response generation, all these are immediately obvious. The money
saved rises as a factor in the longer run. Yet, is casting a vast net and
hoping for a ‘surprise’ catch better than targeting a predictive segment and
reaping a set number? The topic makes for a rich debate.
The conventional marketer is a tested
creature- forever immersed in crunching numbers and strategizing newer ideas
that will hopefully work. The market is gracious to the risk-takers and the
trend makers and yet, brutally dismissive of people who embrace anything that
is deemed too radical or extreme. The mediums of marketing are many- the mass
media, the roadside hoardings, attractive ads, hand-outs and the human
models. These methods however are
exhausted and immensely predictable…and a preferred choice amongst the full
segment of the marketers’ fraternity. You may be selling Insurance or toilet
paper, a conventional marketer will decide upon the above promotional options
to make his voice heard. The problem is, a lot of people are speaking the same
language, at the same pitch and the target audience seems used to these
tactics. It’s as if the average buyer demands that his senses must also be
invested alongside his money. Think about it, two commercials advertising the
same product from two different brands- and you are more likely to choose the
one that emotionally appealed to you. If you smiled, or cried, so much the
better.
The online promotional tactic is more personal.
The target is to reach a vast number of people, and selectively appeal to the
responsive mass with a pinch of online
marketing techniques. A resourceful marketer, over the course of an
afternoon, can reach thousands of people situated all across the world and
pitch his product via the magic of colourful emails or inquisitive banners and
pop-ups. The online chat-rooms of the world are a marketer’s test lab; social
media websites bring in the fresh kill and a steady stream of mass emails
generate the necessary public opinion. Online promotion is all about finding
your niche audience from amongst a thousand test subjects- quite similar to
finding a needle in the haystack. However, the size of your target audience and
the vast amount of information carried by your medium make this a very
cost-effective option when compared to other conventional marketing tools.
Also, since the concept of online advertising is a fairly new bird- more people
are tolerant and receptive to it. A hoarding standing at a busy intersection
calls out to nobody in particular and is likely to lose its novelty in a few
days, the same hoarding when cut to size and shows up in your personal online
space is assured of your undivided attention. Maybe it’s not love at first
sight…but the process can be repeated many times until it draws the necessary
response from you.
Maybe a skilled mixture of online and
offline marketing is the answer. Online marketing allows a small enterprise to
compete with its more illustrious competitors. A good example of this kind of
success story is the humble home grown wines from Tuscany, Italy. In a land
famous for its wines and even more for the powerful winery that have stood for
generations- the smaller growers have managed to earn a share of the market
thanks to the quality of their product and the word of it spread through the
online space. This example is repeated the world over and shows the
universality of online marketing- a B2B or
B2C portal by which the last corners of the earth can be reached and a
interested customer bought on board. With the advent of smartphones and the
enhanced acceptability of the online way of life, maybe a day might soon come
when online marketing, the peddling of products over the world wide web- from
pens to penicillin- is just a way of life.
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